Payment & Refund

Payments for Urban Vortex Workshops services are collected according to the quote confirmed before work begins on urban-vortex.world.

• Accepted methods are confirmed by email from studio@this site and may include card or local transfer depending on Chile norms.
• Details here apply to payment work only — ask at the counter if your job spans more than one track at Urban Vortex Workshops (this site).
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact studio@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Valparaíso unless otherwise stated.

Our business skills workshops desk explains payment before tools leave the shelf and favour fewer parallel jobs during busy weeks. Ask for the business skills workshops lead if the queue splits Desk near Calle Condell 183.